Confirmations



Customizing the success message

By default, Screendoor displays a nice confirmation page when a response has been successfully submitted:

The default success page.

You can customize the message that appears on this page. Click “Edit” on the right side of the project header, and select the “Confirmations” tab from the project wizard. Then, click “Edit” at the top-right corner of the success message preview.

Edit link in the success message preview.

Write your custom message in the text box that appears.

Custom success message.

To revert back to the default success message, click “Discard changes.”

Discard changes link in the success message.

Customizing the confirmation email

Screendoor sends a default confirmation email to respondents after they submit their response.

To customize this email, click “Edit” on the right side of the project header, and select the “Confirmations” tab from the project wizard. Then, select the option “Send a confirmation email and show a success message.”

Selecting the Send a confirmation email and show a success message option.

Under “Confirmation email,” click “Edit” at the top-right corner of the message preview.

Edit link in the success message.

Write your custom message in the text box that appears. You can also change the reply-to email address and add “CC” and “BCC “ fields.

Editing the confirmation email.

To revert back to the default confirmation email, click “Discard changes.”

Discard changes link in the confirmation email.

Sending respondents a copy of their response

To send respondents a copy of their response, you can include it in the body of the confirmation email. Check the “Include a copy of the response” box above the confirmation email preview.

Include copy of the response in the confirmation email.